Standardize, embed, and scale the tools and knowledge around customer experience in your organization.
Different modules to adapt your learning experience
Customization with deep dives, Q&A, and coaching
Tried-and-tested formats for the real world
Branding and licensing of material available
Perhaps your team or broader organization needs a bit of inspiration and excitement around the topic of service design and customer experience?
If so, the founders of Smaply, also known for their award-winning books (This is Service Design Thinking and This is Service Design Doing), can give a talk or workshop at your organization.